Terms & Conditions

Last updated: 22 April 2026

These terms govern the relationship between WebDev&M (Malta) and you, the client, when we agree to design and build a website or AI integration for you. They apply to every quote we send and every project we deliver, unless we've signed a separate written agreement that says otherwise.

1. The agreement

A binding agreement is formed when (a) we send you a written quote or scope, (b) you accept it in writing (email is fine), and (c) you pay the deposit. The accepted quote, plus these terms, is the full agreement between us.

2. What we do

We design and develop custom websites and AI integrations. The exact deliverables, page count, integrations, and revision rounds are defined in the quote. Anything not listed in the quote is out of scope.

3. Pricing and payment

• Fixed price. Every project is quoted as a fixed sum. The price covers everything in the agreed scope.
• Deposit. 50% on acceptance. Work begins once the deposit clears.
• Balance. 50% on launch (or 30 days after your final round of feedback, whichever comes first).
• Currency. Quotes are in EUR unless agreed otherwise. Payment is via bank transfer; processing fees on alternative methods (cards, Wise, Stripe) are passed through.
• Late payment. Invoices unpaid after 14 days carry statutory interest under the EU Late Payment Directive.

4. Timeline

Our standard delivery is seven working days from the day we receive (a) your deposit and (b) all required brand assets and content. The clock pauses whenever we're waiting on you for feedback, copy, images, or approvals.

If you need a faster turnaround, ask, we can sometimes accommodate it for a rush fee.

5. Scope and revisions

Each project includes two rounds of revisions at the design stage and one round at the build stage. Additional revisions, or changes that fall outside the agreed scope, are billed hourly at our prevailing rate (quoted before any work starts).

"Revision" means refining what we've built. New pages, new features, new integrations, or fundamental redesigns are not revisions, they're scope changes.

6. Your responsibilities

• Provide brand assets (logo, fonts, colours) and final copy in usable formats.
• Give clear, timely feedback. We assume silence beyond 5 working days means approval.
• Own and supply all third-party rights, stock images, fonts, video, integrations, accounts.
• Provide hosting credentials, domain access, or accept that we'll set them up on your behalf with your sign-off.

7. Intellectual property

• You own the deliverables. Once final payment clears, all custom code, design files, and copy we produced for you transfer to you outright.
• We retain rights to our methods, tools, and reusable components. Anything we built for prior clients or as part of our internal toolkit stays ours.
• Third-party assets keep their own licences. Open-source libraries, fonts, and stock media remain governed by their respective licences.
• Portfolio rights. We reserve the right to display the finished work in our portfolio, social media, and case studies. Tell us in writing if you need a confidentiality carve-out before we start.

8. Confidentiality

We treat anything you share that isn't already public as confidential. We don't share it with anyone outside the project team, and we don't use it for any purpose other than delivering your project. The same applies in reverse, anything we share about our methods, tooling, or internal processes stays between us.

9. Warranties and limits of liability

We warrant that our work is original and that we have the right to deliver it. We also warrant that, on the date of launch, the site works correctly across the browsers and devices listed in the quote.

Beyond that, we make no implied warranties, the site is provided "as is" once delivered. Our total liability for any claim is capped at the total fees paid for the project. We are not liable for indirect or consequential losses (lost revenue, lost data, lost opportunity).

10. Bug fixes and post-launch support

For 30 days after launch, we fix any bug that was caused by our work, free of charge. After that window, fixes are billed hourly. If you want ongoing maintenance, ask us about a retainer.

11. Termination

Either of us can terminate the agreement in writing at any time.

• If you terminate: you pay for all work completed up to the termination date, on a time-and-materials basis at our hourly rate, up to the original quote ceiling. The deposit is non-refundable once work has begun.
• If we terminate without cause: we refund any portion of your deposit that exceeds the value of work completed.

12. Hosting, third parties, and downtime

Unless explicitly included in your quote, we don't host the site or guarantee its uptime. If your site goes down because of your hosting provider, your domain expiring, a CDN outage, or a third-party service we integrated (Calendly, Stripe, etc.), that's outside our control.

13. Privacy

How we handle personal data is described in our Privacy Policy. By engaging us, you confirm you've read it.

14. Governing law

This agreement is governed by the laws of Malta. Any dispute we can't resolve directly goes first to mediation in Malta; failing that, to the courts of Malta.

15. Changes to these terms

We may update these terms over time. The version that applies to your project is the one in effect on the date your quote was accepted.